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Consultancy

Consultancy

As your business changes and technological demands increase, some organisations find that their technology infrastructure cannot always keep up. Having a business vision is one thing but turning it into a viable solution is another.

With expertise across all major platforms and vendors, our Professional Services team has the strategic knowledge and technical experience to help you align both your business and technology objectives. 

Fully backed by our project management team Concorde can deliver complex projects on time and within the agreed budget; from consultancy through to IT strategy, design and implementation. Utilising our close strategic relationships with leading vendors and our investment in training to develop our knowledge of emerging technologies, we can better support you and help to maximise the return on your existing technology investments.

Working with you in close collaboration, we can help to create the solutions and services your business demands; a new product strategy, deployment of new software, an upgrade of existing platforms, resolution of technical issues or the implementation of a new business solution.
 

Hosted Telephony

Hosted Telephony

Concorde’s Hosted Telephony moves your telephone system to the cloud, so you don’t need to buy, install or manage an onsite Private Branch Exchange (PBX). You’ll have all the features your business needs from a professional phone system, like voicemail, call forwarding, call transfer and call waiting, without the capital investment and management overhead normally required.

It is simple to set up, flexible and scalable, ideal for start-ups and expanding businesses. You can add or remove extensions as you require them, even at different sites. The call quality of our Skype for Business, hosted and VoIP solutions is excellent whether you are calling a colleague in the next office or calling internationally. 

Our hosted VoIP is a fully managed hosted internet telephony platform that offers all the convenience of a traditional site based PBX system but is accessible from any Concorde configured VoIP device, anywhere in the world using the internet, providing the appropriate voice and bandwidth is assigned.

By hosting your telephony in a secure Cloud environment rather than on-site provides you with more flexibility, scalability and will considerably lower the cost of calls.

Your businesses voice infrastructure, right down to the individual user level,  can be managed easily using a simple interface. Delivering all the features of a traditional PBX and more, Hosted IP telephony from Concorde is a resilient VoIP-based PBX, hosted in the Cloud. Our solution gives you a managed, future proofed system with low cost IP calling and no costly equipment upgrades or maintenance costs

Hosted telephony also frees employees from their desks. Their phone extension can go wherever they go, giving them the flexibility to plug in their handset anywhere with an internet connection or divert calls to their mobile or laptop. You will be able to connect with them as easily as if they were in the same office.

Fibre Leased Lines/Wireless

Fibre Leased Lines/Wireless

Concorde’s enhanced Wireless Leased Lines service provides all the benefits of a traditional leased line service, minus the hassle and wire. Our next generation independent hybrid network uses industry-leading radio technology so you can be connected fast without extended lead times.

Our Fibre Leased Line solutions provides dedicated, symmetrical and reliable bandwidth options  with guaranteed SLAs that ensure high-speed, always-on, uncontended connectivity to keep your business operational and competitive at all times.
Our next generation network offers you fibre leased lines with new standards in bandwidth, flexibility, resilience and value for money.
 

Business Broadband

Business Broadband

Internet access is a vital asset within every business today. So when picking your provider you’ll need to educate yourself wisely to ensure your getting the best solution to stay ahead.

ADSL is a common technology for bringing high-bandwidth information to organisations using normal telephone lines. ADSL comes in many different options, but the most familia forms of ADSL in the UK are ADSL and ADSL2+ or FTTC (Fibre To The Cabinet Connectivity).

ADSL splits a normal telephone line into distinct separate voice and data channels, allowing you to make a telephone call while using the Internet at the same time. The technology is inexpensive, fast and simple to install. It is also a relatively reliable solution for many businesses, generally a low cost option.

Our bonded FTTC combines two or four separate business grade FTTC connections from different FTTC networks and bonds them together into a single network connection with a single IP address, maximising your performance and stability.

MPLS/IPVPN

MPLS/IPVPN

Concorde Communications offers a complete MPLS Private Data Network solution delivering reliable, flexible, secure and locally managed inter-site connectivity, connecting into a robust multi-core network, managed centrally by Concorde, MPLS private data networks bring the benefits of simplicity, control and substantial cost savings for your organisation. As the data circuits connect into a central ‘cloud’ rather than to a specific site, the network is more flexible & robust than using site-to-site leased lines or VPNs, which require costly routers and configuration. Our MPLS private data network can also provide ‘on-net’ access to user data centres, Amazon Web Services, Microsoft Azure and other Concorde managed network services.

Robust, secure and fully managed solution that supports business-critical applications across multiple sites.

Our fully managed WAN enables effortless integration of all the sites in your network. We offer you a full range of access options, including wireless, providing you with more choice.
 

Azure Express Route

Azure Express Route

At Concorde we make it easy to establish a dedicated network connection from your premises to your Microsoft Azure cloud through Microsoft Azure Express Route.

Thanks to Concorde, you can establish private connectivity from your data centre, office or colocation environment, which can lower your network costs, improve bandwidth and provide a more reliable network experience than Internet-based connections. 

Your organisation's solution will be delivered in conjunction with Microsoft Azure Express Route so that you enjoy it from the first minute. Furthermore with our on demand capability, we have heavily invested to provide a leading ‘real-time’ and ‘pay per use’ telecom service that matches the benefits of the IT Cloud delivering the first all-in-one cloud experience end to end.

Concorde’s Dedicated Cloud Access service gives businesses an excellent cloud networking experience when compared to relying on public internet. At Concorde, we know the value digital transformation brings to you but we also realise the challenge to make it happen. Cloud computing is a key enabler and we help you to focus on your business applications by providing a great end-to-end experience thanks to a private premium connectivity.

SIP

SIP

Lower  costs and take advantage of attractive UK and international call rates.

SIP connects your current private branch exchange (PBX) to the national public switched telephone network (PSTN) using an internet protocol (IP) connection. By replacing your ISDN connections, you can lower costs and take advantage of competitive UK and international call rates.

SIP (Session Initiation Protocol) Trunking joins your existing telephone exchange to the national line using an IP connection. This provides a flexible and significantly lower cost replacement to ISDN connections into the telephone exchange as well as competitive UK and International call rates.

Switching is easy, our dedicated telephony experts will work with you to ensure a seamless migration from older technologies  while keeping your existing numbers with minimal downtime.

AWS Direct Connect

AWS Direct Connect

AWS Direct Connect allows you to  establish a dedicated network connection from your premises to AWS. Using AWS Direct Connect, you can create a private connectivity between AWS and your organisations datacenter, office, or colocation environment, which in numerous cases can lower your network costs, amplify bandwidth and provide a more consistent network experience than Internet-based connections.

AWS Direct Connect lets you connect to a dedicated network connection between your organisation and one of the AWS Direct Connect locations. Using industry standard 802.1q VLANs, this connection can be partitioned into multiple virtual contexts. This allows you to use the same connection to access  resources such as data stored in Amazon’s cloud  using public IP address space, and private resources such as Amazon compute instances running within an Amazon Virtual Private Cloud (VPC) using private IP space, while maintaining network separation between the public and private environments. Virtual interfaces can be reconfigured at any time to meet your changing needs.

Telephone Systems

Telephone Systems

Low cost, reliable telephony systems for your business.

Concorde provides business telephone systems to businesses across the UK, working with world-class vendors such as Avaya, Mitel, Panasonic and more to offer a full range of telephony systems tailored to your needs. Our capabilities and solutions cater for any business of any size, with a diverse product range from basic two-user phone systems through to multi site multi-feature systems.

Our competitively-priced portfolio includes featured PBX telephony through to advanced hosted VoIP, we mean we cover everything from traditional solutions to the most innovated. If you are looking to adopt the new with IP telephony but keep your old phone system, Concorde can supply a hybrid VoIP solutions and keep things as easy or as sophisticated as you need them to be. 

IP Telephony
Telephony has evolved from traditional analogue through digital to the now accepted and mature IP Telephony. IP Telephony has been responsible for a communications transformation that threatens to change communications forever.
Whilst replacement of the traditional PBX and handsets with IP delivers a number of benefits, this phase alone serves only to replicate any existing system with a platform that can support the true benefits of IP. It is the additional integrated business applications and advanced features that allow staff to begin to communicate more effectively.

Advanced applications can transform communications with features that make voice, video, messaging and collaboration as easy to use as telephone has been. By adding further telephony control, availability information and the preferred method of communication into everyday applications such as the email client or your CRM system, we empower the users with real time up to date communications.

Concorde can offer telephony services that provide reliable, high quality voice calls with the ability to offer numerous additional applications and integrate with existing PBX’s and business applications

Video Conferencing

Video Conferencing

With a market leading partner eco-system, Concorde enables you to deploy video solutions that connect your rooms, desktop and mobile devices to match your business. Gain from adaptable deployment options that develop with your organisation. 

Video conferencing and online collaboration are solutions we have heard a lot about over the years but we have only started to see them mature in the form of  usable software in more recent times. 

Fortunately, our closest partners and leaders in this field  Cisco and Microsoft have both been at the forefront of developments and we have provided many systems for our customers that make use of and integrate these technologies into their business and realise the benefits from doing so.

With travel costs increasing at an aggressive rate, more people and business are seeing the benefits of working flexibly and driving the need for closer collaboration between teams of experts, the need and want to deploy these technologies is growing fast. And they can be used intelligently, give your business a distinct competitive advantage. 

Video-conferencing can help you develop richer, more intimate relationships with partners and clients, whilst collaboration will enable you to be more agile, bring people together and move your business faster than your competitors.

We can show you how solutions like Cisco WebEx and Microsoft LiveMeeting can be used in your business to deliver these advantages and help you to beat the limitations, delays and frustrations of the physical world and capitalise on the opportunities that web-based digital conferencing and collaboration offer.

Managed Services

Managed Services

Businesses today are demanding more user-centric technology services. The way users work, where they work from, and even when and how they decide to work dictates new user behaviours that technology and business have to be able to react to.
Today’s fast paced world demands the right infrastructure and services to be in place to ensure  businesses can take advantage of the digital opportunities that exist today, and to enable organisations to help realise their business ambitions. 

Technology has to be efficient and kept running 24/7 and, if it goes wrong, users want to be able to report and resolve issues quickly and easily to minimise disruption. 

Concorde Technology Solutions has a wide range of managed services. Comprising of end-to-end security services, remote network monitoring and management, datacenter and cloud infrastructure environments, backup provision, dedicated or syndicated service desk options with onsite or remote support services. All these services coming together to form a seamless managed service model tailored to each businesses exacting individual  requirements.

From our field-based technical experts to highly attentive service desks and rapid response managed operations teams and focussed account management, we enable a flawless and secure user experience that will create long-term value for your business.

Case Studies

Dootsons Solicitors has been operational since 1897. 
 

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Dootsons

As global exporters, Grandma Singletons staff are constantly on the move and need reliable IT systems.

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Grandma Singletons

Trutex is one of the UK’s leading suppliers of school uniform across the UK.

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Trutex

Resource Hub

A resource hub of downloadable content from one of the UK’s leading technology services and support providers

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